Refund policy

Returns & Refund Policy

At Ambrose Eggs, we take great care to ensure your eggs are packed securely and arrive in excellent condition.

Due to the perishable nature of our products, we do not accept returns on any eggs once they have been delivered.

If your order arrives in good condition, we are unable to offer a refund or exchange because you have changed your mind or no longer require the product.

If your eggs arrive damaged or broken in transit, please contact us within 24 hours of delivery with photographs of both the packaging and the damaged eggs. We will assess the claim and, where appropriate, provide a replacement or refund.

We are unable to offer refunds for:

Change of mind after delivery.

Products that have been consumed or stored incorrectly.

Damage caused after delivery.

Minor shell marks or natural variations that do not affect the quality of the eggs.

This policy does not affect your statutory rights under UK consumer law.