Shipping policy

Here's a shipping policy tailored for AmbroseEggs.co.uk:

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Shipping Policy

At Ambrose Eggs, we take great care to ensure your eggs arrive as fresh and safely packed as possible.

Order Processing

Orders are typically dispatched within 1–2 working days. Orders placed after our daily cut-off or over weekends and bank holidays will be processed on the next working day.

Delivery

We deliver throughout mainland UK using trusted courier services.

Delivery times are estimates and are not guaranteed. While we always aim for prompt delivery, delays caused by the courier are outside our control.

Packaging

All eggs are carefully packed in protective trays and outer boxes to minimise the risk of damage during transit. We have an excellent success rate with our packaging.

Damaged Deliveries

If your order arrives with broken eggs, please contact us within 24 hours of delivery and provide clear photographs of:

The outer packaging.

The damaged eggs.

We will assess your claim and, where appropriate, arrange a replacement or refund.

Delivery Address

Please ensure your delivery address is correct when placing your order. We cannot be held responsible for delays or failed deliveries caused by incorrect address details.

Failed Deliveries

If a delivery cannot be completed because nobody is available to receive it or the address is incorrect, additional delivery charges may apply for redelivery.

If you have any questions about your delivery, please contact us via WhatsApp using the button on our website or by email, and we'll be happy to help.